This policy is part of our Terms of Use. It explains how to cancel an Olikai plan and when we give money back. Olikai is run by Rabtek Global Solutions Private Limited.
Free plan and free trial
- The Free plan costs nothing, so there is nothing to refund.
- The 14-day Grow trial needs no card. We do not charge you during the trial.
Cancelling a paid plan
- You can cancel Grow or Business any time in Settings, under Plan and billing.
- After you cancel, we do not charge you again. You keep your plan until the time you paid for ends, then your account moves to the Free plan.
- Deleting your account also cancels your plan.
Refunds
- We do not refund part of a month or year that you have already paid for, unless the law says we must.
- If we charged you by mistake, for example twice for the same period or after you cancelled, write to us within 7 days. We will refund the full wrong amount.
- Approved refunds go back to the same card, UPI or bank account you paid with, within 7 working days. Your bank may take a few more days to show it.
- If money left your account but the payment failed, your bank usually returns it by itself within 5 to 7 working days. If it does not, write to us.
Contact us
Email hello@olikai.in with your account email and the payment date. We reply within 2 working days.